The DoT comes under the Ministry of Communications, Government of India. DoT issues licenses to service providers for telecom services in accordance with the provisions of The Indian Telegraph Act, 1885. Through its various associated bodies, the DoT makes policies for the organized growth of telecom sector in India. The DoT is also responsible for promotion of standardization and research and development in telecommunications. The mission of DoT is to develop a robust and secure state-ofthe-art telecommunication network providing seamless coverage with special focus on rural and remote areas for bridging the digital divide and thereby facilitate socio- economic development; create an inclusive knowledge society through proliferation of affordable and high quality broadband services across the nation; reposition the mobile device as an instrument of socio-economic empowerment of citizens; make India a global hub for telecom equipment manufacturing; promote development of new standards to meet national requirements; attract investment, both domestic and foreign and promote creation of jobs.
This application allows users to measure and crowdsource their mobile network quality information and sends the results to DoT. The application also allows users to submit feedback and complaints to DoT.
To help users to ascertain mobile network coverage quality, the App requires following permissions:
Location: To correlate your mobile coverage with network at a given location.
Manage Phone Calls: To identify your telecom operator and capture other network quality parameters.
Optional permission for Background Data Collection: To allow app to periodically collect network quality parameters with location coordinates. This permission can be enabled/disabled on the home screen of your app.
Personal information of users is not captured: Mobile number and IMEI will be captured only if a user wishes to submit complaints/feedback regarding Unsolicited Commercial Communication (UCC), Cybercrime Fraud, flagging of fraudulent numbers or service-related complaints.
DoT does not have any commercial interest in functioning of this application.
A user of Kushal Sanchar App needs to provide his/her personal information only if the user wishes to submit complaints/feedback to DoT.
If a user submits complaint/feedback regarding Unsolicited Commercial Communication (UCC), Cybercrime Fraud, flagging of fraudulent numbers or service-related complaints, then DoT reserves the right to share/ disclose the details of the user and the complaint/feedback with the appropriate organization (public or private) for resolution of the complaint or for acting upon the feedback.
All the permissions required for the application are essential for the working of the application.
The permissions required by the application are specifically mentioned in the Kushal Sanchar App. Also, the user has been provided features in the settings of the app, to change the default permissions of the application.
Mobile network quality information data collected by Kushal Sanchar app will be available on a publicly accessible portal. The data published does not contain any user specific information and only shows the performance of mobile networks.
It will be a constant endeavour to protect the system from unauthorized access or unauthorized alterations, disclosure or destruction of information. In particular, all the information will be held in encrypted form and the communication channels for accessing the portal and transfer of data is encrypted using SSL as permissible under the laws of India.
In case of any grievances, the user may send his/her complaints for redressal to:
DoT reserves the right at any time to modify or discontinue, temporarily or permanently, the service (or any part of it), with or without notice. DoT, in its sole discretion, reserves the right to refuse any current or future use of the Kushal Sanchar App for any reason at any time without giving any prior notice. Such termination may result in the loss of all the content hosted therein.